Features

Built for the way ATM operators actually work

CashIn covers the whole loop — collect the data, work out the cash, plan the route, run the stop, close the books.

Real-time fleet monitoring

The dashboard is the first thing your team opens in the morning. It answers one question: which machines need attention today?

Live counts for current errors, machines not communicating, and machines low on cash.
Cash dispensed per bank account, so you can see the day's exposure at a glance.
Freshness indicators for each feed — terminal status, historical transactions, end-of-day balances — showing the last successful sync.
Updates stream in as data lands, with a clear warning if the live connection drops rather than silently showing stale numbers.

The analytical core of CashIn. Instead of topping every machine up to the same number, it works out what each one actually needs.

Per-cassette detail for A through D: denomination, current balance, maximum load, and the amount to load.
Fill amounts expressed in bill counts, so the cash order matches what gets strapped.
A 30-day average dispense rate per machine, with a days-to-fill target you configure per organisation.
Cash-swap or top-up fill modes, with amounts rounded to strap-friendly increments so bands don't get broken.
Trend comparison against the same period one, two and three years back, plus days-in-stock and high-volume flags.

Once you know which machines need cash, CashIn works out the order to visit them in.

Build routes by hand or auto-generate them from current fill data and your favourited bank accounts.
Depot-aware optimisation using a proper vehicle-routing solver and live driving distances, not straight-line guesses.
Optimisation runs in the background and can be cancelled, so a big fleet doesn't lock up your screen.
A review step with a badge count for routes waiting on approval before they go out.
Assign loaders to routes and see every stop on an interactive map.

Cash In Mobile is a native iOS and Android app for cash loaders and service technicians — not a shrunken version of the web portal.

Dashboard cards for errors, machines not communicating, low cash and recent withdrawals, each stamped with how current the data is.
Route and stop detail with per-cassette fill cards and work order cards.
In-app camera for photo capture at the machine, uploaded and attached to the stop.
Terminal search and full terminal detail, so a tech can look up any machine on site.
Biometric sign-in, secure token storage, and an offline cache that keeps working when coverage doesn't.

One record per machine, holding everything you would otherwise keep in a spreadsheet or somebody's head.

Full terminal profile: TID and previous TID history, location and contact, surcharge, install date, make and model, firmware, comms and dispenser type, cassette denominations and maximum loads.
Serial number tracking by part — ATM, card reader, dispenser, cassette, keypad, lock, main board, printer, power supply, screen and more.
Compliance and attribute flags including EMV, ADA and audio, braille and fee signage, signed agreement, contract dates and 24-hour access.
Work orders, including recurring work orders created automatically on a schedule.
An import queue where terminals newly discovered at the processor wait for you to accept or reject them.

The numbers your back office needs, from the same data your operations team is already working from.

Net income, income summary and a rolling twelve-month summary.
Cash balance and vault cash audit reporting against your bank accounts.
Revenue split configuration per terminal, plus surcharge tracking.
Operational reports covering detailed fill data, current errors, last communication and withdrawal dates, low cash and open work orders.
Every report exports to CSV.

CashIn is multi-tenant from the ground up, so vaults, merchants and staff each see exactly what they should.

Organisations and customers, with terminals, routes and users scoped to each.
Admin, Cash Loader, Merchant and Employee roles, backed by granular per-feature permissions.
Merchants get scoped visibility into their own machine, without seeing the rest of your fleet.
Invite-based registration, self-service password reset and single sign-on support.
Available in English and Spanish, on the web and in the mobile app.

We'll walk you through CashIn with your processors and your machines, and show you what your next fill list would look like.